SCCRESA Status

All Systems Operational

About This Site

To report an issue, submit IT Helpdesk tickets via:
Self-Serve: http://helpdesk.sccresa.org
Email: helpdesk@sccresa.org
Phone: 810-455-1006

General Announcement Operational

Network Circuits Operational

Palms Rd/Broadbridge Rd - Ira Demarc Operational

Palms Rd (Marine City HWY - Broadbridge Rd) Operational

King Road (St. Clair Hwy - Marine City Hwy) Operational

RESA DC -> West Circuit -> Southfield DC Operational

RESA DC -> South Circuit -> Southfield DC Operational

Phone Service Operational

Cisco Operational

Mitel Operational

ShoreTel Operational

TelNet WW - PRI Operational

TelNet WW - SIP Operational

RESA Data Center Service Operational

RESA Hosted Servers Operational

RESA Firewall Service Operational

GlobalProtect VPN Operational

Palo Alto Operational

RESA Internet Service Operational

Algonac Hub Site - 1 GB Internet Service Operational

Algonac Hub Site - 10 GB Internet Service Operational

Capac Hub Site - 1 GB Internet Service Operational

Capac Hub Site - 10 GB Internet Service Operational

Marine City Hub Site - 1 GB Internet Service Operational

Marine City Hub Site - 10 GB Internet Service Operational

Marysville Hub Site - 1 GB Internet Service Operational

Marysville Hub Site - 10 GB Internet Service Operational

Memphis Hub Site - 1 GB Internet Service Operational

Memphis Hub Site - 10 GB Internet Service Operational

Port Huron Hub Site - 1 GB Internet Service Operational

Port Huron Hub Site - 10 GB Internet Service Operational

Port Huron Northern Hub Site - 1 GB Internet Service Operational

Port Huron Northern Hub Site - 10 GB Internet Service Operational

RESA Hub Site - 1 GB Internet Service Operational

RESA Hub Site - 10 GB Internet Service Operational

SC4 Hub Site - 1 GB Internet Service Operational

SC4 Hub Site - 10 GB Internet Service Operational

St. Clair Hub Site - 1 GB Internet Service Operational

St. Clair Hub Site - 10 GB Internet Service Operational

Yale Hub Site - 1 GB Internet Service Operational

Yale Hub Site - 10 GB Internet Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 11, 2025

No incidents reported today.

Jul 10, 2025

Service Outage

Resolved - If you experience any further issues, please contact the Helpdesk by visiting helpdesk.sccresa.org, emailing helpdesk@sccresa.org, or by calling (810)455-1008.
Jul 10, 20:29 EDT

Update - Most systems have been restored, and we continue to monitor services. Our Technical Services team is working with vendor support to restore full phone functionality.

Internal RESA calls are working.

Incoming calls to RESA are not working.

Outgoing calls from RESA are not working.

We appreciate your patience as we work to resolve the remaining phone service issues.
Jul 10, 13:42 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 11:03 EDT

Identified - Our Technical Services team has identified the issue and has implemented a solution bringing external clients online. We're still confirming services for the RESA Administration building, and therefore some users within the RESA Administration building may still be experiencing issues.

We will send an additional update again soon.
Jul 10, 10:43 EDT

Investigating - We are currently experiencing a major service outage.

Our Technical Services team is working to identify the root cause and full scope. Internet and phone users are affected.

We will send an additional update once we know more.
Jul 10, 09:32 EDT

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.