All Systems Operational

About This Site

To report an issue, submit IT Helpdesk tickets via:
Self-Serve: http://helpdesk.sccresa.org
Email: helpdesk@sccresa.org
Phone: 810-455-1006

General Announcement Operational
Network Circuits Operational
Palms Rd/Broadbridge Rd - Ira Demarc Operational
Palms Rd (Marine City HWY - Broadbridge Rd) Operational
King Road (St. Clair Hwy - Marine City Hwy) Operational
RESA DC -> West Circuit -> Southfield DC Operational
RESA DC -> South Circuit -> Southfield DC Operational
Phone Service Operational
Cisco Operational
Mitel Operational
ShoreTel Operational
TelNet WW - PRI ? Operational
TelNet WW - SIP ? Operational
RESA Data Center Service Operational
RESA Hosted Servers Operational
RESA Firewall Service Operational
GlobalProtect VPN Operational
Palo Alto Operational
RESA Internet Service Operational
Algonac Hub Site - 1 GB Internet Service Operational
Algonac Hub Site - 10 GB Internet Service Operational
Capac Hub Site - 1 GB Internet Service Operational
Capac Hub Site - 10 GB Internet Service Operational
Marine City Hub Site - 1 GB Internet Service Operational
Marine City Hub Site - 10 GB Internet Service Operational
Marysville Hub Site - 1 GB Internet Service Operational
Marysville Hub Site - 10 GB Internet Service Operational
Memphis Hub Site - 1 GB Internet Service Operational
Memphis Hub Site - 10 GB Internet Service Operational
Port Huron Hub Site - 1 GB Internet Service Operational
Port Huron Hub Site - 10 GB Internet Service Operational
Port Huron Northern Hub Site - 1 GB Internet Service Operational
Port Huron Northern Hub Site - 10 GB Internet Service Operational
RESA Hub Site - 1 GB Internet Service Operational
RESA Hub Site - 10 GB Internet Service Operational
SC4 Hub Site - 1 GB Internet Service Operational
SC4 Hub Site - 10 GB Internet Service Operational
St. Clair Hub Site - 1 GB Internet Service Operational
St. Clair Hub Site - 10 GB Internet Service Operational
Yale Hub Site - 1 GB Internet Service Operational
Yale Hub Site - 10 GB Internet Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 9, 2024

No incidents reported today.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024
Phone Service Disruption
Resolved - If you experience any further issues, please contact the Helpdesk by visiting helpdesk.sccresa.org, emailing helpdesk@sccresa.org, or by calling (810)455-1008.
May 6, 14:26 EDT
Update - We are continuing to monitor for any further issues.
May 6, 11:35 EDT
Monitoring - Our phone vendor has prioritized and implemented a resolution for the previously experienced Outbound Trouble. Their systems are now operating normally and they are currently monitoring the network for any residual issues. We apologize for the inconvenience.
May 6, 11:30 EDT
Investigating - Our phone provider is currently experiencing a service disruption and is working to identify the root cause and implement a solution. Phone users may be affected.

We will send an additional update again when we know more.
May 6, 11:12 EDT
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage