SCCRESA Status

All Systems Operational

About This Site

To report an issue, submit IT Helpdesk tickets via:
Self-Serve: http://helpdesk.sccresa.org
Email: helpdesk@sccresa.org
Phone: 810-455-1006

General Announcement Operational

Network Circuits Operational

Palms Rd/Broadbridge Rd - Ira Demarc Operational

Palms Rd (Marine City HWY - Broadbridge Rd) Operational

King Road (St. Clair Hwy - Marine City Hwy) Operational

RESA DC -> West Circuit -> Southfield DC Operational

RESA DC -> South Circuit -> Southfield DC Operational

Phone Service Operational

Cisco Operational

Mitel Operational

ShoreTel Operational

TelNet WW - PRI Operational

TelNet WW - SIP Operational

RESA Data Center Service Operational

RESA Hosted Servers Operational

RESA Firewall Service Operational

GlobalProtect VPN Operational

Palo Alto Operational

RESA Internet Service Operational

Algonac Hub Site - 1 GB Internet Service Operational

Algonac Hub Site - 10 GB Internet Service Operational

Capac Hub Site - 1 GB Internet Service Operational

Capac Hub Site - 10 GB Internet Service Operational

Marine City Hub Site - 1 GB Internet Service Operational

Marine City Hub Site - 10 GB Internet Service Operational

Marysville Hub Site - 1 GB Internet Service Operational

Marysville Hub Site - 10 GB Internet Service Operational

Memphis Hub Site - 1 GB Internet Service Operational

Memphis Hub Site - 10 GB Internet Service Operational

Port Huron Hub Site - 1 GB Internet Service Operational

Port Huron Hub Site - 10 GB Internet Service Operational

Port Huron Northern Hub Site - 1 GB Internet Service Operational

Port Huron Northern Hub Site - 10 GB Internet Service Operational

RESA Hub Site - 1 GB Internet Service Operational

RESA Hub Site - 10 GB Internet Service Operational

SC4 Hub Site - 1 GB Internet Service Operational

SC4 Hub Site - 10 GB Internet Service Operational

St. Clair Hub Site - 1 GB Internet Service Operational

St. Clair Hub Site - 10 GB Internet Service Operational

Yale Hub Site - 1 GB Internet Service Operational

Yale Hub Site - 10 GB Internet Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 24, 2025

No incidents reported today.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

Emergency Phone Maintenance Tomorrow Morning

Completed - The scheduled maintenance has been completed.
Jan 14, 04:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:00 EST

Scheduled - Our upstream provider TelNet Worldwide is performing emergency maintenance tomorrow.

Message from provider:

"Planned Start: January 14, 2025 12:00AM EST
Expected End: January 14, 2025 4:00AM EST

Affected Infrastructure
Components: Voice Services
Locations: SIP Trunking

Details:
MAINTENANCE TYPE: Service Impacting

REFERENCE NUMBER: 00080943

DESCRIPTION:
This maintenance is being performed on our Grand Rapids SBC Static SIP customers in order to resolve Loss of Redundancy.

SERVICE IMPACT:
During this time customers communicating with 209.142.200.14 will experience up to 5-15 minutes with their Static SIP Trunking service, while the IP routes are updated. Customers do not need to make any changes on their end.

If you should encounter any further developments, have questions about your IP communications or impact potential, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4."

If services are not fully functional following the maintenance event, please contact the Helpdesk:
helpdesk.sccresa.org | helpdesk@sccresa.org | (810)455-1006.
Jan 13, 08:42 EST

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.