If you experience any further issues, please contact the Helpdesk by visiting helpdesk.sccresa.org, emailing helpdesk@sccresa.org, or by calling (810)455-1008.
Posted Oct 23, 2024 - 16:56 EDT
Update
We are currently experiencing a partial fiber service disruption.
Our Infrastructure team has begun splicing the fiber back together. As they work through the repair more sites may experience a brief outage.
We will send an additional update once we have completed splicing.
Posted Oct 23, 2024 - 15:15 EDT
Identified
We are currently experiencing a partial fiber service disruption.
Our Infrastructure team has identified the fiber break and is working to remediate the issue.
We will send an additional update in once we have more information.
Posted Oct 23, 2024 - 13:46 EDT
Investigating
We are currently experiencing a partial fiber service outage.
Our Infrastructure team is working to identify the root cause. Internet users may be affected.
We will send an additional update as soon as the root cause is identified.
Posted Oct 23, 2024 - 09:33 EDT
This incident affected: RESA Internet Service (Port Huron Northern Hub Site - 1 GB Internet Service, Port Huron Northern Hub Site - 10 GB Internet Service).